Category: Appsmith Support
Updated

This solution is summarized from an archived support forum post. This information may have changed. If you notice an error, please let us know in Discord.

Application cannot loading in either edit/deploy mode after the latest release v1.8.3

Issue

I am facing an issue where applications in the self-hosted instance are not loading since the latest release v1.8.3. The home page is loading fine, but the applications are not loading in deploy and edit mode. I tried the suggested solution but it did not work. Later, it was identified as a cache issue which got resolved after running a command. The issue should be fixed in the next release v1.8.4.

Resolution

The issue reported is that applications in the self-hosted instance of Appsmith are not loading since the latest release v1.8.3, and the error is shared with screenshots. The home page is loading fine, but not the applications in deploy and edit mode.

One solution provided was to update the Redis configuration by adding the following configuration to the .env file or environment variables:

REDIS_HOST=
REDIS_PORT=
REDIS_PASSWORD=
REDIS_TLS=false
REDIS_DB=1

However, the solution didn't work for the user on Windows. So, the user had a call with Appsmith's support team, and the solution provided was to run the command docker-compose exec appsmith redis-cli flushall to clear the cache.

The underlying issue that was causing the problem was fixed in v1.8.4. It's important to keep the Appsmith version updated to avoid these kinds of issues.