Category: Question and Answers


This solution is summarized from an archived support forum post. This information may have changed. If you notice an error, please let us know in Discord.

How to take backup of already onboard app users in Appsmith users?


As a user of a deployed Appsmith app via k8 Helm, I wanted to update the config but also wanted to backup all the onboarded users' data including RBAC information. I was unsure where to find the RBAC data and asked for standard practices to backup and restore user access in case of any issues during the update. Luckily, the documentation provided by the support team was helpful in backing up and restoring the data.


The solution involves taking a backup of the user access data from the k8s instance of Appsmith using the instructions provided in the documentation. This can help to safeguard against any issues that may arise during an update to the Appsmith configuration.

The backup process involves:

  1. Connecting to the k8s instance
  2. Creating a backup of the Appsmith database
  3. Storing the backup file in a safe location

Once the backup is completed, it can be restored using the instructions provided in the documentation, if necessary.

Overall, this process helps to ensure that user access data is protected and easily recoverable in case of any issues during a configuration update.