Category: Question and Answers
Updated

This solution is summarized from an archived support forum post. This information may have changed. If you notice an error, please let us know in Discord.

SMTP server not working

Issue

I am running a self-hosted instance of Appsmith in my organization and cannot connect to our internal SMTP server. I am getting an error and have tried using the correct SMTP host and port settings, but I am still unable to send emails. I have provided the version of Appsmith and the email provider we are using. We have also shared the server logs with the Appsmith support team for further investigation.

Resolution

No solution was provided in this conversation. The user was asked to provide server logs to help investigate the issue of not being able to connect to an internal SMTP server in their organization through a self-hosted instance of Appsmith.