The 5 Reasons Why the Insurance Companies Should Have a Whatsapp Chatbot.

Insurance clients are people that seek convenience, and the WhatsApp chatbot provides convenience. The following are five reasons why insurers cannot overlook this technology:

• Real-Time Policy Data—A business chatbot responds to the premiums, coverage, and renewal questions within seconds.
• Claims Assistance—Customers are able to post documents, monitor claims, and obtain updates without stepping into the branches.
• 24/7 Support—Chatbots do not sleep, which is unlike human agents.
• Generating Leads—A WhatsApp chatbot is capable of screening leads and sending them to sales groups.
• Cost Saving—Repetitive work is automatically handled and reduces the cost of the call center.

Trust forms the basis of insurance, and instant communication is one of the trust aspects. As the WhatsApp chatbot of Meon allows insurers to make sure the process is transparent and enhance customer loyalty, costs would be minimized.

👉 Learn more: Meon WhatsApp Chatbot