@ryanwest

Booked your Southwest flight through an online travel agency or another third-party provider? Understanding the Southwest cancellation policy for your particular booking can help you identify the right place to request assistance. This guide explains why the original booking channel matters when canceling a reservation, requesting a refund, or asking about itinerary changes. Learn what booking references, ticket details, and payment records to prepare before contacting the provider. You should also review the applicable fare conditions and cancellation confirmation carefully. Knowing whom to contact can make it easier to follow up on your request.